Laurie Silvester

Laurie Silvester
Listing Category
Long Description

A Team Lead Customer Service professional with over 25 years in retail, call centre, wholesale, and event planning settings. From my early years working the front lines of retail, to 16 years with
Stormtech Performance Apparel, where I was team lead Customer Service, and lead trainer, I have honed my skills to provide exceptional service, deal with that tough customer, be organized, apply goal setting techniques, and excelled in performance analytics and metrics. I have spent most of my life giving back to the community by volunteering with grass roots sports, major events like the Olympics, to organizing our own major motorsports events. Allow my vast experience to help guide you on the path to customer service success!