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Dynamic Customer Service

$99.00 CAD

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Description

Customer Service

Overview:  Learn how to build your business with a customer service system that turns customers into raving fans, keeps them coming back to drive more sales and referrals.

Topics Covered:

  • Customer Service as Part of Your Marketing Program
  • How to Meet & Exceed Customer’s Expectations
  • Upselling & Cross Selling for More Profit
  • Design Your Customer Service System

Offering 1WS: Thursday, April 15 2021, 7:00pm – 9:30pm, FVCE Classroom #104, 20641 Logan Ave Langley

Offering 2WS: Thursday, June 3 2021, 7:00pm – 9:30pm, FVCE Classroom #104, 20641 Logan Ave Langley

About Instructor Tony Malyk
Tony is an experienced trainer and facilitator. He is an award-winning Certified Professional Business Coach, Strategist and author of the book, “Leaky Bucket of Profits”. He has over 30 years of business management, leadership and entrepreneurial experience in building profitable and effective businesses

Course Number: BF26
Instructor: Tony Malyk
Semester: Winter/Spring 2021
Classroom: Varies
Start Date:
End Date:
Start Time:
End Time:
Class Capacity: 10
Course Price: $99.00
Number of Sessions: 1

Click “Sign Up Now” below to see all course dates and times.
Total course price before 5% GST:

$99.00 CADSign up now

Additional information

Offering:

Offering 1WS: Thursday, April 15 2021, 7:00pm – 9:30pm, FVCE Classroom #104, 20641 Logan Ave Langley, Offering 2WS: Thursday, June 3 2021, 7:00pm – 9:30pm, FVCE Classroom #104, 20641 Logan Ave Langley