Description
Customer Service
Overview: Learn how to build your business with a customer service system that turns customers into raving fans, keeps them coming back to drive more sales and referrals.
Topics Covered:
- Customer Service as Part of Your Marketing Program
- How to Meet & Exceed Customer’s Expectations
- Upselling & Cross Selling for More Profit
- Design Your Customer Service System
Offering 1WS: Thursday, April 15 2021, 7:00pm – 9:30pm, FVCE Classroom #104, 20641 Logan Ave Langley
Offering 2WS: Thursday, June 3 2021, 7:00pm – 9:30pm, FVCE Classroom #104, 20641 Logan Ave Langley
About Instructor Tony Malyk
Tony is an experienced trainer and facilitator. He is an award-winning Certified Professional Business Coach, Strategist and author of the book, “Leaky Bucket of Profits”. He has over 30 years of business management, leadership and entrepreneurial experience in building profitable and effective businesses
| Course Number: | BF26 |
| Instructor: | Tony Malyk |
| Semester: | Winter/Spring 2021 |
| Classroom: | Varies |
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| Class Capacity: | 10 |
| Course Price: | $99.00 |
| Number of Sessions: | 1 |
Click “Sign Up Now” below to see all course dates and times.
Total course price before 5% GST:
$99.00 CADSign up now
