Supervisory Skills – Level II Certificate Course

The Supervisory Skills – Level II program has been designed using the latest research on managing and engaging employees in order to achieve desired results through effective supervision. The content includes theory, but concentrates on the translation of theory into
practical and realistic work-related application within the work environment.

The content will provide managers, supervisors and team leaders with a solid foundation for recruiting employees using behavioural interviewing techniques, designing an onboarding/orientation program that prepares new employees for effective job performance, coaching for performance, solving employee performance issues by applying the CEDAR approach, and running effective staff meetings. Individuals overseeing volunteers and those wishing to gain the skills to apply for supervisory positions will also benefit.

A Certificate will be issued upon course completion.

The Supervisory Skills – Level I course is recommended as a prerequisite to this Level II program. Previous supervisory experience is also

Course Number: BF06
Instructor: Alison Dennis
Semester: Winter/Spring 2020
Classroom: Credo Christian High Room A
Start Day: November 12, 2019
Time: 7:00 pm
Course Price: $259.99
Number of Sessions: 5

Total course price before 5% GST:

$259.99 CADSign up now


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We remain closed, but we're committed to keep classes going through the next few weeks.

All classes that are normally scheduled for the next few weeks will continue, either by being re-scheduled, or in some cases, through livestreaming. If you're worried about cancellations, don't. Your class will be delivered one way or another.
We will communicate with all registered students via email. Please be sure to check your spam folder if you don't see any announcements.
Like all small businesses, we rely on our registrations to keep the school going. Without training opportunities, those looking for new careers in the next year will not have the education they need to move on. That's why we're committed to postponing classes, rather than cancelling them.