Step Into a Role That Matters — Your Career Starts Here.
Explore the Possibilities:
Your Future as a Medical Office Assistant Starts Here!
A Medical Office Assistant Certificate Opens Doors to Diverse Careers — from Clinics and Hospitals to Health Authorities, Insurance, Records Management and Beyond!
FALL 2025 REGISTRATION IS NOW OPEN!
Launch Your Healthcare Career with Confidence
The Medical Office Assistant Certificate Program prepares you for a dynamic and rewarding career in one of today’s most essential industries.
With a growing demand for skilled Medical Office Assistants, you’ll be ready to step into roles across a variety of settings—family practices, walk-in clinics, insurance companies (including ICBC), specialty practices, hospitals, and allied health environments like physiotherapy and massage therapy clinics.
Graduates are also well-positioned for opportunities with health research organizations, Fraser Health, and other health authorities throughout the province.
Whether you’re starting fresh or making a career change, this program opens doors to a future in healthcare.
There is an urgent and growing demand for trained Medical Office Assistants throughout the Fraser Valley, Greater Vancouver, Vancouver Island, and across British Columbia—as well as across Canada and the United States. This convenient, livestreamed program (delivered in Pacific Standard Time) offers you the flexibility to train from anywhere, while gaining the skills to thrive in our world-class healthcare system. In just 5 months, you’ll graduate job-ready and prepared to make an immediate impact.
Where Compassion Meets Career. Your Future in Healthcare Starts Here.
A comprehensive Livestreamed Training Approach
LEARN FROM ANYWHERE IN THE WORLD!
With live video training, we offer the opportunity to interact with a real instructor via your own computer.
This Certificate Program includes three modules:
– Basic Medical Terminology and Anatomy
– Ethics/Confidentiality and Office Procedures
– EMR Fluency and Medical Billing
All classes are taught in the evenings, Pacific Standard Time.
Beyond the Doctor’s Office: A World of Care Settings
Our comprehensive approach fully prepares the student to enter any healthcare setting, ready to impress on day one.
This includes a variety of spaces, including:
– Medical Office – Hospital Setting
– Health Authority – Private Practice
– Insurance Company – Chiropractic Care
– Massage Therapy – Physiotherapy
– Naturopathic Care – Rehabilitation
– Sports Medicine – Parallel Health and Wellness Providers
AT-a-GLANCE OVERVIEW
Program Cost
$2750 plus GST (5 percent GST is $137.50)
For a total of $2887.50 CAD
Price includes:
– Cost of the required keyboarding class of your choice
– Virtual textbooks (Students may purchase physical textbooks directly from the publisher, at their own cost, in looseleaf or hard-copy format)
– Textbook for Module Two (textbook included in price, If mailing is required, this will cost $24)
Please Note:
This inclusive pricing is universal. Graduate with Confidence, Not Debt!
NO additional cost for international students.
NO student access fees
NO insurance fees
NO additional fees for books or supplies
income Expectations
A Medical Office Assistant with a certificate will typically earn between $21/hr to $24.00/hr as an entry level wage, depending on a number of factors.
Additional training, experience and advancement often bring higher wages.
An experienced Medical Office Assistant can earn from $26/hr to $39/hr, subject to multiple variables.
Smart Cost Comparison
Quality Education Without the High Price Tag.
Our program cost offers exceptional value compared to other institutions.
The cost of programming at other institutions varies from $3300 CAD to $8000 CAD or more, depending on the institution.
We have no hidden fees and offer one of the best price points around!
Schedule Information
Classes are conducted on Monday and Wednesday evenings, from 6:30pm to 9:30pm Pacific Standard Time.
Students MUST attend class during these times, and remain engaged at their computer. Students can attend from anywhere with an internet connection.
Please Note:
Sessions are not recorded for viewing at a later date.
Students will be marked absent if they do not attend, and work must be handed in on time.
Tests are taken during class time, while using video and audio.
The program consists of:
– 87 hours didactic in-class time
– Keyboarding course of your choice (10.5 hour course)
– 80 hours practicum
Graduation Requirements
You must pass your keyboarding course with a minimum score of 45WPM
You must successfully complete and pass your practicum requirements
You must pass each module with a minimum 70% grade achieved
You must meet attendance requirements (students must attend 90% or more of their classes)
Prerequisites/Admission Requirements
- Legally entitled to study/take schooling in Canada
- Grade 12 or mature student status
- Strong verbal and written proficiency in English language
PAYMENT PLAN EXPLAINED
Break the MOA program fee into two payments!
You have the option of paying for the MOA program in two equal payments, one month apart.
How this works:
On registration day, you pay $1375 plus tax ($1443.75)
30 days later, you pay $1375 plus tax ($1443.75
Total payments = $2750.00 plus tax ($2887.50)
There is NO additional cost to use the Payment Plan
Your seat is secured at the time of the first payment.
ADDITIONAL PROGRAM BENEFITS
Learn LIVE (From Anywhere!) From An Experienced Instructor
The MOA Certificate Program offers participants 97 hours of livestreamed classroom training, within three modules and a keyboarding course.
An additional 80 hours of hands-on experience is achieved through practicum placement.
This is LIVE synchronous training that is conducted via two-way video.
Each student engages with the program instructor from the location of their choice.
Each module will be graded according to the successful completion of tests and assignments.
Start Your Career Without The Weight Of Crushing Debt
Total cost for our entire program is $2750 CAD, plus 5 percent GST
GST amount is $137.50, making your total cost $2887.50 CAD
Your program cost includes ALL books and fees.
There are NO additional charges for international students, insurance, activity fees, etc.
The Program fee is all-inclusive, with the exception of postage if student is unable to pickup textbooks locally.
Leave With a Certificate, Not a Loan Balance.
Real World Experience
You get hands-on experience and on the job training with your 80 hour practicum placement.
Part of your grade is to find and enter a clinical placement, in either a physician’s office or one of the many clinic types.
Students are equipped with everything needed to secure a placement.
You will be provided with an official Practicum Letter with which you can approach businesses.
Your instructor takes great pride in ensuring you are feeling confident, prepared and supported to seek your clinical placement.
For many, this practicum experience is the gateway to long-term, full-time employment in the healthcare system.
Career Opportunities Await
Learn more, from Health Information Management, about how you can advance your career.
Click HERE, to explore opportunities within the medical field.
Health Information Management is a Lower-Mainland-based health and hospital management organization.
Certification requirements are noted with each position.
The Government of Canada website shares that the median wage for a Medical Office Assistant professional is $25/hour in British Columbia, with the higher end being $32.97/hr.
The Government of Canada Job Bank states, in their three year projection, that the prospects in this field are very good.
They state the following factors contributed to this outlook:
– Employment growth will lead to a moderate number of new positions.
– Several positions will become available due to retirements.
– There are a small number of unemployed workers with recent experience in this occupation.
To learn more from the Government of Canada website, click HERE.
COURSE MODULE OVERVIEW
MODULE ONE: Ethics, Confidentiality, Office Procedures & Communications (30 class hours)
The first component of this module explores the critical importance of confidentiality and privacy within healthcare environments.
Students learn about the core principles of confidentiality and examine key ethical issues faced in medical settings.
The second component, Office Procedures, explores essential topics such as code of conduct, recruitment policies, internet usage, safety protocols, and effective management of patient needs. Special emphasis is placed on staff management and general housekeeping duties unique to medical office operations.
MODULE TWO: Basic Medical Terminology & Anatomy (39 class hours)
In this module, students learn to use accurate and appropriate medical language essential for clinical and administrative settings.
Students are equipped to apply medical terminology in real-world contexts; they will be able to clearly describe medical procedures and conditions relevant to patient cases.
Students build a strong foundation in medical terminology by learning word roots, prefixes, suffixes, and combining forms.
Through structured memorization and practice, you’ll gain the vocabulary essential for understanding and communicating patient diagnoses, treatments, and procedures—an indispensable skill in any healthcare setting.
MODULE THREE: EMR Fluency & Medical Billing (18 class hours)
This module provides students with a comprehensive introduction to electronic medical records (EMRs) used in healthcare settings.
Emphasis is placed on patient privacy, confidentiality, and data security within these systems.
Students learn to manage key administrative functions of EMRs, gaining practical skills for real-world application.
The module also offers an in-depth exploration of medical billing, including an introduction to the Medical Services Plan and claims processing.
ADDITIONAL NOTES
Program Hours
The program has 177.5 hours.
Program Hours Breakdown:
- 87 hours didactic
- 80 hours practicum
- 10.5 hours keyboarding
Keyboarding
Please note that a Keyboarding class is a required part of this program and must be registered for at the same time.
When registered for at the same time as the MOA program, the keyboarding class is free.
Livestream Requirements
Technical Requirements for the Livestream Program:
You’ll need a computer, laptop, or Chromebook equipped with a working webcam, microphone, and the Chrome browser—Mac or PC both work fine.
While lectures can be accessed on tablets or smartphones, these devices do not support clear viewing of detailed graphics, make reading presentations difficult,
and are unsuitable for completing written assignments and tests.
A wired headset with a microphone is recommended for optimal audio quality, though it’s not mandatory.
A reliable internet connection is essential for uninterrupted participation and to ensure smooth participation.
Attendance Requirement
Students must be present and attending classes live during scheduled times. This is not an on-demand or self-paced course that can be watched at any time.
Classes are not recorded and may not be recorded by students due to privacy regulations.
Active participation is expected, including responding to questions and engaging in discussions using both video and audio.
Students may not miss more than 10% of classes.
Quizzes and exams:
- Students may not miss any quizzes or exams without a valid doctor’s note.
- Quizzes or exams missed with a doctor’s note will be made up on the final day of class.
- Quizzes or exams missed without a doctor’s note will receive a grade of zero.
We welcome all students who are legally eligible to study in Canada.